[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?
gerry.creager at tamu.edu
Tue Apr 7 10:08:54 PDT 2009
John Hearns wrote:
> 2009/4/6 Gerry Creager <gerry.creager at tamu.edu>:
>> Unless Dell explicitly tells you they won't be a party to acceptance
>> We've heard that one recently.
> Run that by us one more time please.
> Lets get that clear - a manufacturer from whom you are buying $$$$ of
> kit with public money refuses to countenance acceptance testing?
Yep. When the hardware arrives, and is installed (at $5K or
more/rack!), the bill is due. Acceptance testing? No way. And if we
choose to run something silly like Rocks/CentOS, there's a question of
support (even hardware), too.
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