[Beowulf] Repeated Dell SC1435 crash / hang. How to get the vendor to resolve the issue when 20% of the servers fail in first year?
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Rahul Nabar rpnabar at gmail.comTue Apr 7 10:50:13 PDT 2009
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On Tue, Apr 7, 2009 at 12:08 PM, Gerry Creager <gerry.creager at tamu.edu> wrote: > Yep. When the hardware arrives, and is installed (at $5K or more/rack!), > the bill is due. Acceptance testing? No way. And if we choose to run > something silly like Rocks/CentOS, there's a question of support (even > hardware), too. > I wonder if any vendors follow the exchanges on the Beowulf list! :) They could grab more tips about customer satisfaction than those surveys they keep sending me after every interaction. -- Rahul
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